"Unexpectedly the cosmetics that I purchase online unexpectedly will harm I become this shape!"Point at own face, little Lee about 20 years old excitedly says to the Chinese youth report reporter.The skin, bulky pore and abscess of dark Huang's complexion, stem Cao leaves of dark Ba, these traces that should not appear on the young and female face, but present on little Lee's faces.Little Lee tells a reporter, the oneself one-time skin isn't such.Say, she turned over to take in winter 2008 of photograph, "you see, my skin was regarded as at that time quite good of, was completely different from now this the pair was ruined of appearance."Still have a lot with little circumstance Lee same girl, before little Lee's computer, the reporter sees a few "miserable sight"s of girl's faces again.In addition to with little Lee in addition to same symptom, these girl's faces still have the burning disease, abscess of different degree, the person who have still obviously appeared swollen and inflamed."We all drive the same style claim to be'sell crazy' of cosmetics to harm!"Little Lee excitedly says.Standing down what little Lee of"fair champion" of absolute being altar use is Hubei can the pistil son biotechnology limited company(the brief name"can pistil son" the reporter of ―― notes as follows) production product of can the pistil son series cosmetics."We there are more than 100 persons in two QQs all used can the pistil son series cosmetics after, appear degree different symptom of, among them can pistil son peak snow lotus Shan white essence everyone use at most."Together is a victim of small explain."While using in the beginning, the everyone's fair effect is specially and quickly very good, took effect, but had never thought an end is this appearance."Say, little Chen sank in to recall in.With together age the person is similar, love of beauty of little Chen all day long is use what brand of cosmetics make sorrow.Buy good brand, the economic level can not prop up and buy "mountain Zhai" brand of, fear danger again.In March, this year, little Chen discovered online a style of being named"fair champion" can pistil son peak snow lotus Shan white essence of the merchandise was attracted to the good opinion of tide such as her on the Tao treasure net, "the price isn't a cost a lot, evaluate again so good, and again BE'fair champion', this cosmetics has a liking for to is really quite good."The mindset embraced to try and see, little Chen purchased 1 bottle.Unexpectedly this tries to chase little oneself Chen surprised Be getting more foolish, "absolutely is absolute being!"Start to remember the then scene, little Chen still very happy."I used in less than 3 days, the skin started becoming white, have much of texture, effective must not go!The cosmetics that has never once used to get instant results so."She rejoices she bought a rightness brand, hence becoming can the faithful customer of pistil son.After soon, little Chen accidental cluster that see "can pistil son sharing QQs" on the some website, want with other users discuss for a while can the operation method of pistil son cosmetics.But some sisters in the cluster told her not good news, "have many people to say in the cluster, oneself grew many worthless scoundrels after stopping using, this was the first time I heard to can the negative evaluation of pistil son product."But, little Chen thought at that time that what oneself used is effective," had been stubbornly thinking the skin that is them not suitable reason."But things go contrary to one's wishes, little Chen's equanimity life didn't keep on how long, an affairs of fortuity set off little Chen Lian's"time bomb".4 the end of the months, little Chen got sick, had to at home to rest and recuperate and had no time to have regard for "face work" naturally.But make her surprisingly BE, a stop using can pistil son, have various abscesses on her face.Led for a day again, the skin started becoming rough, "touch similar to sand paper."" Does the cosmetics really have a problem?"Little Chen produced a doubt and went to once the hospital ask, the doctor answers, should is the problem of cosmetics and lets her is temporarily not using a cosmetics again.On May 4, little Chen consults the dealer of Shan white essence the ―― Tao treasure the store of"comfortable dream person" on the net.Service tells her, the cosmetics can't have a problem, don't contain any hormone, let she is from the product outside seek reason.The service still counter-questions little Chen:"you already use a cosmetics so for a long time, now there is problem on the face and push to our products, you feel so fair?" If"incredibly imply contraband" from can the pistil son sharing QQs inside, little Chen know, continue to use snow lotus essence, skin of the condition will turn for the better.Although little Chen didn't wish to do like this in the beginning, afraid is to drink Zhen to quench thirst, finally still the girl loved of beauty of the disposition has the last breeze.Have no for several days, little Chen starts using snow lotus essence again.In the process of using, "those whites wrap red envelope gradual amendment".But little Chen feels, oneself can not so ambiguously lead and at least find out own"cause of disease", hence she ask the friend of the bureau of quality Jian to analyze Shan white whether essence implies what harmful material.After a week, little Chen knows, Shan white there is chloromycetin in the essence, very harmful to human body, the use will cause linger effect over a long period of time."No matter later face have much serious, I didn't dare to use snow lotus essence any further."According to understand, the health department set of 《 cosmetics hygiene norm 》medium definitely rules, "forbid to use in the cosmetics include chloromycetin at inside of various anti-virus vegetable raw material".Examination result soon at can the pistil son QQs get abroad.The sister reaction in the cluster is strong, "incredibly add contraband, everyone is shocked and cuts up rough", a lot of sisters also thoroughly stopped can the use of pistil son product, "result momentary, many people appear degree different symptom in succession."In order to keep more people from suffering same tragedy, include little Chen at inside of can many sisters in the pistil son sharing QQs are on the net hair, announce the snow lotus essence effect miraculous true facts that they control, and advise to allow the multiuser"stop using for a week, see a circumstance".But no matter which it is stick up, their invitation card soon will be absurdly deleted.Little Chen and her sisters this just knows, no wonder that and before could not see concerning can pistil son of negative evaluation, originally good opinion such as the effect of the tide come out like this.Though little Chen and it the invitation card life span of the sisters hair is fortunately very difficult longer than 5 days,briefly explode to anticipate to also lead many can pistil son the customer's sympathy, "can the pistil son sharing QQs" at first has already turned into two"can the pistil son victimize cluster".In the middle country youth report the reporter want to cover QQs outside of can pistil son buyer circumstance, but discover in the "comfortable dream person"'s store,cool cheap sun glasses the information of all buyers all changed into anonymity.At can the pistil son victimize the cluster friend of cluster to play to show under, the reporter just discovers, in time of purchasing inside the store of"comfortable dream person" can pistil son product, will flick a dialog box open, its gist has to be anonymous for purchasing, otherwise can not complete bargain."Appealing that the buyer stops using at the sister having can pistil son after a period of time, we discover'comfortable dream person'the store changed into the information of buyer anonymity."Certainly, in this period, can the victims of pistil son always don't stop to can the pistil son network distribution discuss parlance, can the other party give of the parlance can not make them satisfied."Dealer says to like solution each time, but end totalSay to isn't their responsibilities."Little Chen helplessly says that" and can the management of the pistil son cosmetics is to regard network marketing as principle, the root can not grasp the distribution of reality to order go to and its negotiation."Until once, little Chen with own survey result to interrogation can pistil son, the other party calls to have no written evidence, the shortage is a letter.BE not want written evidence?It is simple.Hence, raise capital to send another snow lotus essence to examination in Fukien province center in QQs the chloromycetin examination carried on, and at 7 beginning of the months get analyze a report, "can there is chloromycetin in the pistil son snow lotus essence, the content is up to a 50 mgs/kg".Chinese youth report reporter wires Fukien province center to examine, confirmed this result.Beg for justice but begged for "fee" to contain the evidence of writing form, little Chen but would not like to go again to directly seek can pistil son theory."Face to continuously shirk responsibility, and keep on a public relations website at the same time, delete the company of opposing the speech, have who still think that it is a reasonable?"Is a don't wish to reveal name of purchase to Chinese youth report the reporter say.Since and directly communicate not to become, someone suggests, whether should seek medium to expose this matter, probably can the pistil son can't decline with all sorts of excuses again.On July 13, a be named 《Tao treasure net fair champion"can pistil son" is invaded 》 of report to appear at public and at present, but make can pistil son many what victims disappointed BE, this reports the effect that didn't get an expectation, contrary, invited the other party more sturdy backstroke.That day 5:48 p.m., an article that is named 《fair"net war door" of the champion"can pistil son" situation 》 appears on the network, this text mainly is write can how pistil son is"the net fights" cosmetics profession tycoon."All of the full article are to aggrandize can the writing of pistil son."It is small to explain. This is only beginning, July 15, 《09 first half year of ten greatest networks cosmetics rankings 》s are on the network"is horizontal to vacate a life time", among them, can pistil son the dint press a D house proper, occupy the ninth in the ranking.This ranking is who do?In the text what to write BE:what company is "is a possesses high reputation in the industry of consult company" exactly?Didn't mention in the article.And author's name of the text, didn't mention as well in the text.This period, can the pistil son victimize cluster to also lead the discomfort often have "spy" to sneak in rather, "even once, I discovered a just once communicated with me of can the pistil son staff member's QQ unexpectedly appear in the cluster and make everyone's none of a lot of words said in the cluster."Little Li Shuo, not only such, some victims who dare to talk and dare to work are claimed to beoften can pistil son the staff member's harassments, and be persuaded don't do "successful in career bird", " is annoyed!"This is little Lee to slice a body feeling.Most let can pistil son the victim is sad of BE, oneself unexpectedly drive Anne ascended unwarranted chargeses, such as"blackmail" and"the rival employs of give"...etc.."We all have respectively of work, life, for begging for justice, for the sake of letting can pistil son the user understand fact, we cost much time and energy, but have never thought these still wasted hard."Later on, can the Rui Er company took out 2 to analyze a proof, one shows can the pistil son have never examined a cosmetics illegal act additives, another suggest, the Shan white doesn't imply any chloromycetin in essence." The our examination toward authority organization still trusts very much of, but the problem lies in the method of examination."Little Chen points out that is two report is all sent check by client, can pistil son the victim then put forward to query, the factory house take product to do by himself/herself of analyze can believe?"I think that can't have the merchandises that is so stupid and takes to have a problem in the stores to analyze."On July 20, can the pistil son announced the communication letter of a customer on the Tao treasure store of"comfortable dream person" and up wrote a way, "…… 2009 February 25 to June 5, the hydration raw material proportion contained by peak snow lotus essence of related batch over-emphasizes and causes parts of persons willing block pore to cause a long pox ……", see this news, victimize the cluster of cluster friend is again happy, and then is a vexation.Happy is can what pistil son finally be willing to admit his/her own problem, angry BE, "can the pistil son choose the easier way and want to weaken affair.Snow lotus essence whether implying the hormone is the most decisive 1:00, however can pistil son the word didn't lift and just took'hydration composition'lead Gao Zuo's shield, tries to ask to have which hydration the composition can cause the time that blocks pore and doesn't stop using while stopping using don't block?Said again, I take to analyze for for the first time of snow lotus essence, production date is before February."After two days, this customer's communicating a letter was deleted.But can pistil son the action after, let some victims feel to suffer from larger injury."End in July, can the pistil son finally released a relatively have a sincerity of refund agreement, but the contents of inside makes us very shocked."Little Chen will refund to negotiate a demonstration to report a reporter for Chinese youth.This agreement not only the one who need to apply for to refund provide ID card number to wait personal information outside, also request signature under this words:"I promise, after receiving to refund, no longer pursue can any responsibilities, such as pertaining to crime, civil case and administration...etc. of Rui Er company and related personnel, promise no longer to can Rui Er company carry on negative publicizee, don't get as well toward any medium or any third parties disclose a skill piece.BE undertaken a default responsibility by me otherwise ……still need to compensate other loss.""This where is refund agreement?Clearly BE' fee'contract."Little Chen smiled.Exactly who say of is true facts"in fact say with the situation in nowadays, the business enterprise is just truely weak."To the description of a few victims, can pistil son news spokesman together encyclopedic Sir but have as different as chalk and cheese viewpoint."Could not neglect at 1:00 certainly, can some products of pistil son in certain time inside have a higher allergy rate.Be responsible for the consumer of allergy, is can the obligation of pistil son business enterprise.But the problem in nowadays is, have a lot of we can not affirm for'allergy'of consumer, demand the indemnification from the company.These people neither reject goods nor provide homologous allergic photograph and let the business enterprise sink into a territory ground that can hardly do."Together the Sir introduces, can the pistil son have been being making an effort and claim to be the person of "allergy" to communicate, " certainly, this including can the pistil son victimize cluster of those people, but the effect ignores to think very much."He says that in the cluster, about have eight to arrive an or so person of 90%"do not talk", this lets business enterprise for affirming of"allergy" and compensate composing very great bar."I usually go to chat in cluster, but many people all at enmity with I communicate."When ask and can pistil son whether have something to do with deleting the matter of , together encyclopedic mean and have no knowledge.So, can the product of pistil son exactly whether imply hormone?"Want to declare 1:00 first, if the product of business enterprise really has a problem, so, the business enterprise has to undertake a homologous responsibility, but the premise has to have evidence."It is together encyclopedic to say."The circumstance in nowadays BE, don't correspond of evidence proof can the product of pistil son really has a problem."For can pistil sonVictimize the consultation report that a friend produces, he answers a way, "once heard, but had never seen, many claim to be'victim' of person, don't also take out any editions of this consultation report.""See from the existing evidence, I think can the product of pistil son have no hormone."Was together encyclopedic to definitely express own standpoint, " first, from the material that the business enterprise provided to see, having no problem.Secondly, July, I bought a few peak snow lotus essences to do to analyze, end get the result of is to have no chloromycetin composition at inside.Even if was some people to take out the examination report that you say, its reliability was worth doubting very much and once opened the cosmetics sealing to make an analyzing of result to have how many laws meaning?"End, a cluster friend that would not like to reveal name says to Chinese youth report reporter:" really, probably we can not completely prove can the product of pistil son contain problem, but the fact speaks louder than words and be like past we are on the forum say of so:as long as stopping using a week can the pistil son snow lotus essence, can see true facts exactly being what.""No matter can pistil son affairs who to who wrong, both parties all in fact'illegal', because of now network's consuming to have no explicit law can depend on."Chinese wealth Mao in the college of social science economic pair bureau chief Jing in graduate school Lin Po opened a fun to the reporter.But the back in fun, Jing Lin Po ordered network consumer and the deep reason of the internet store dispute.Take charge of the network of"concealed body person" consume development up to now and have already had a not small quota in the national total consumption, with in 2008 for example, the network consumes and then has to always retail consumer 1%.But the back in booming development, the network consumes of various blemishes, can not help letting people palms are sweating.Know to all, in addition to the cheapness is outside fast, the network consumer would is the reputation degree in the shopping platform the message of the grade point and other buyers to the tallest standard that the network merchandise approves.But the regret is, "good opinion" can forge, but overflow on the network of"brush good opinion" the phenomenon is the most obvious example.The Tao treasure net public and customer communication department the related representative director introduce, so-called"brush good opinion", be point a person carries on many conjecture bargains at a certain internet store, the bargain all beats to the grade points of this internet store each time later on the best, but trading post cost of money but from internet store with privately or other forms render unto to this person."Actually be trade with the leave to change true good opinion."The probably deceitful good opinion lets network the consumer bought a dissatisfied merchandise, but the consumer can request return of goods.Can guarantee aspect after selling, network consumer but met a greater hard nut to crack.Recently, at a certain network company city up purchased Mr. Yang of notebook and then met a hard nut to crack like this."The computer sent to my unit, I originally wanted the young man that switch on to check for a while, but deliver goods tells me, and do a lot of goods want to send, he can't waits for."Mr. Yang like this say, but waited to deliver goods person after walking, Mr. Yang just discover that the computer can not open machine and contact the network company's city and need to seek direct contact, Chien but speech in the factory house the other party tells him, it, " we ignored."End, Mr. Yang has to cost many times to fix a computer.Certainly, many network platforms after also having ownly sell guarantee system, for example"goods arrive grade point" of the Tao treasure net, and"are unconditional to send back for 7 days" waits mode."But these systems can not by the root make up selling of network shopping blemish is behind."Researcher, Zhao Jing Qiao, in the Chinese college of social science electronic commerce, laboratory tells a reporter, " is in the grade point and the unconditional return of goods term, network consumer it may be said and well-deserved of God, having no an internet store will neglect them, but once these terms lead, enthusiasm of the internet store then'person's walking tea is cool'.But the consumer isn't a microscope, not is to analyze machine, for some merchandises that can not see effect in the short run, like cosmetics, food, and drugs...etc., short 7 days inside, what can the consumer see?At these 7 days outside, merchandise if wrong, how should the consumer do?""Or is that brand in the store is hard, attitude good, got certain repair after spending the tremendous amount of the dint at the consumer;Or is a store to take a tough stance, both parties are each to keep one phrase, finally make to go to court."Jing professor Lin Po says that" regardless is which circumstance, the network consumer all actually suffered a los.Then spending to take a lot of time can get in expiation of of be regarded as small Kui, but make what consumer ate of dispute is a big Kui.Because, no matter in money, manpower, and organization...etc., the stores all occupy advantage, network consumer's most can be a hair hair to stick, set set, even if tell also there isn't necessarily result in court, so this kind of dispute usually is at consumer exhausted after conclude without concrete result.""In fact, the network consumes of blemish's still having a lot, but producing the reason of these problems a network don't consume a system, it is the direct inducement of confusion creation to inspect the imperfection of management.But is taking charge of the back of imperfection, the blank of policy law corresponding makes people nervous more."Professor Jing adds a way.Policy not contingency for"limit" to seem is also the problem that realized to take charge of imperfection, this year is 7 beginning of the months, the hair 《concerning carry out< Peking City is information-based to promote regulation> strengthen an electronic commerce check management of opinion 》 in industry and business administration administration in Peking City, request Peking City the scope inside make use of an Internet is engaged in unit and individual of conducting the activity should obtain business license by law.Internet store storekeeper Mr. Wang who lives other parts of country in the house hears this news, can not help eyebrows a wrinkly:Peking wanted so, whole country whether all want such?Is really words like this, does oneself still want to continue to keep on opening in the internet store on the Tao treasure?"Internet store at most is bring me some work outsides'pin money', if the words that have to line up at the industry and business bureau, that I be still don't 'pin money'."According to the introduction, this time rules mainly aims at personal to personal networks bargain modes, because the factory house trades to personal network of type, have to after industry and business registration.But understand according to the reporter, personal to the network bargain of personal types at network 110,000,000,000 dollars of have big part in the retail price sum."Personal internet store cans exist to combine to develop, is received benefit to it convenience, vivid, cost low etc. characteristics, if live these characteristics restrictions, by all means result in the very great influence on existence and development of personal internet store."Jing Lin Po says that" my individual thinks that the root purpose that consumes a direct management to the network should lie in making it more healthily goodly development, if the result taking charge of is to limit a development, so this whether the existence for taking charge of is still meaningful?"Professor Jing thinks that the government carries on taking charge of of trying and being an activity that is worth endorsing, but taking charge of a policy ability not with coarse of the way carry on, otherwise, then disobeyed to take charge of of original intention.To this, Zhao Jing Qiao adds a way, policy's trying to slice to hate is commenced with"livinging to move is hard set of", "raise a simple example, an A ground network consumer complains,Nike Sunglasses and Mont blanc glasses Prices productThe Na Tao ground, the distribution of product is in the C ground and consume according to the reality medium of maintain the rights path, he should seek a related section to complain, so, this consumer should to which ground of does the section complain?Which ground of does the section have power to accept?Which ground of the section make out of judgment, be have legal effect?In addition, to which section complain, seem is also a problem.""The network consumption looks like convenience, but the link actually leading long to pull consumes than the reality more and more miscellaneous, the power isn't more explicit.If consume the reality medium of take charge of a way to move network consumption to take charge of medium of words, so, not is take charge of the system consumes network tube have no vitality, is a network bargain to think that the square tries to round to open to take charge of system."The Jing professor means deeply long ground says, " not ability lately bottled old wine.""Like this analytical over, present problem good explanation many.The dispute comes from norm not, not the norm comes from little take charge of, little take charge of to come from to lack a policy, lack a policy to come from to have no law."Jing professor analyzes to say, along with network trade continuously development, it of the self-discipline function have already been aroused a new stage as well, such as Tao treasure net the end start carrying on in July of trustworthiness from check an activity, have already cleared much"leave good opinion"."But fact proves and only depends the self-discipline behavior of the network sale platform, network store, very difficult completely protect the consumer's legal rights.So, an electronic commerce method really signs, the power is necessarily going."Professor Jing finally says.
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